Back office tasks are really a vital part of a business. But with growing competition in the market, survival has become tough. The way a company would be able to stay afloat is through efficient and powerful marketing. It is not to mention that for strengthening marketing needs more investment of money and manpower has gone essential. Very unfortunately the manpower of back office task sometimes turns liability to the small businesses (though no business can run without efficient back office services).One of the reasons of thinking such a way may be back office not having direct connection with revenue generation or the like. Well, companies can get rid of such a dilemma through back office outsourcing.
Business process out sourcing (BPO) or simply “outsourcing” is defined as a process through which a company contracts a third service provider for certain services or business purposes. This includes Back Office Services (Accounting and Finance) and Front End Services like Customer Care and Technical Support.