People of foreign countries engaged in off shoring business used to India and other south eastern countries like Philippines for taking away their jobs. But due to reverse outsourcing, near about 300,000 jobs were created last year in the US itself. It has generated some positive remarks for the Indian companies against the accusation of taking away jobs instead of creating one.
India has the largest youth population in the world. But compared to the percentage of population the number of jobs are less. Due to the emergence of business process outsourcing, employment opportunities have boosted up recently, and as the eligibility to get a BPO job is more convenient option for the young generation, that is why they are hugely attracted towards this sector.
Business process outsourcing is basically an association between the service provider and the outsourcing company. The association requires the service provider to fulfill the needs of the client by maintaining their process and work habits. India has become one of the sorted out location for outsourcing in the recent times due to a number of factors.
Change can really shake up a whole organization. The total functioning of the office is stirred up with a huge change, factors like unemployment, recession, reconstructing bring about many changes in the work process and also in the employee’s attitude.
In this fast evolving business scenario, outsourcing companies are willing to share their workload with virtual assistants spread throughout the world. India is regarded as one of the best outsourcing country amongst the others, who is providing customer support to the third party. According to the study conducted by economy houses, 35-40% of companies are now outsourcing their task to virtual assistants.