Business Processing Outsourcing service provider
Quality in BPO : In a business process outsourcing, the quality of the service is most important criteria. In tenet, we are very much careful about the quality of our end product in our BPO services. There are several parameters in each step for quality checking. We train and educate our associates the way they would keep the quality prior in mind. Our Project Managers and Q/A believe rather in 100% accuracy, not a bit less than that; because we hate to keep phrases like “percentage grace in accuracy” in our dictionary.
About latest technology: We believe in implementation of state-of-the-art technologies and technical aspirations. In every aspects of hardware, software – especially OS, CRMs, Office Admin software, network; our target is to run the system with up-to-date modules and equipment. We keep 24×7 power back-up and fastest available internet connection to run the system smoothly.
Product Management Consulting: Our process is in the hand of experts with huge experience in this BPO industry. We have been made to be the one of the leading BPO and KPO company from Kolkata because we choose experienced project managers, trainers, and client liaison officers including business development managers to co-ordinate everything with a wining and collaborating spirit. Our performance ends with a professional satisfaction to both our working associates and clients. Our managers specializes to build the team perform like a bunch of geese flying for a focused destination.
Professional team work with experts: We choose experts for different projects. But, on enhancing our work culture we believe in co-ordination – every associate’s activity should complement the fellow associates of the team. That is the way we are tied up with ourselves with communication and attachment. Whoever the experienced may be in the team is always ready to cover the youngest in reaching client’s deadline.
Absolute focus on client success criteria – On-time delivery: Our focus is to be innovative to put the focus on the project. We keep focus on our work, maintain quality, complete and deliver the project within time. We have several amusement processes, several training on concentration and efficiency building, everything aimed to increase focus and concentration of our associates. We always believe on delivering products in time so that you need not to face any unwanted situation with your customers.
No Compromise with Client’s interests : We prefer to client’s interest as whatever the situation arise we aim to satisfy client’s needs. We listen to the client very carefully so that every bit of his expectation would grow in our mind to produce the same that he wants. In a sudden, if required, we can increase man power, work shift, technological estimations to reach the goal. Whatever, the client would require or change or motivate we perform that as soon as possible with a view what impact this product is going to create for our client. We think on client’s view, that’s why there is no compromise to his interest. That is why we are being called as a dependable Business Process Outsourcing in Kolkata by our clients.
Transparency and ethics : We work and intimate with clients enriched with our professional ethics. Not only the secrecy of the data that he keeps with us, we maintain ethics to every aspect of the client related or even not related to the current project. We like to keep the transparency with the deal and so on we prefer to manipulate everything in a legal form. It is our pride that once who has been worked with us as our client remains forever for any requirement. The reason, we can always maintain systemic relationship with client, made us always be in the top 10 outsourcing companies in India.
Goodwill and Trust – the utmost relationship: Trust is something interdependence between the service provider, i.e.; us and the client. We can advise, once the primary talk and deal is made with us just count your time for the delivery. We can even say if you would not bother to count, relax and enjoy your time. We are running our services for about a decade and had been appreciated by everyone worked with us from every part of the world. Our goodwill is what we have dignified ourselves as a brand of trust – the best BPO service providers in India.
Join us if you want to experience a really affordable outsourcing service to enhance the quality of your project.