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  • The impact of business process outsourcing in Indian economy
Posted by Ayan Chatterjee

The impact of business process outsourcing in Indian economy

IT and ITES companies are putting in a lot into the economy of India, the GDP has reached a leap of 1.2% to 5.4 %, which shows how India is fast growing nation in terms of bpo services. The main reason why India is becoming the favorite outsourcing destination are:

 

  • Cheap services
  • Quality services
  • Huge manpower
  • Skilled employees

Best Bpo companies in India attract long term contract from foreign organizations which runs for a long time, and also happen to do repeat business, which not only profit the bpo sector who is providing the service, but also the country’s economy which is effected in a better way through the business transaction.

The Indian BPO has transformed in many ways, for example, the work process is getting more technology oriented, which assure great services, and companies are willing to train the employees they hire so that https://www.viagrapascherfr.com/vente-viagra-homme/ they don’t have to compromise on the quality of their employees. In fact, some bpo companies provide financial assistance to skilled employees to learn new foreign languages to able to communicate with diverse clients based globally. India is currently leading the position of being the top business process outsourcing nation in the whole world, and if the consistency continues like this it will generate a revenue of about 40 billion US dollars by the end of 2020.

 

The other advantages that bpo sector is bringing up for India are:

Global exposure and market share: The Indian bpo hold a strong hold on the world business, from the traditional back end support and data entry, India has become one of the strongest nation to provide services like app making, website and software development, virtual assistant, etc. Bpo are not only providing customer support services instead the main task like business process, IT strategies, core organizational activities are also taken good care by the bpo companies in India. Hence we can say India is successfully grabbing good shares of world economy and business, contributing a very important part to it.

Making India’s portfolio– Indian BPO sector has changed the scenario of Indian into a more service oriented nation. India now owns a roughly 10% of the total BPO business shares in the whole world. The business process outsourcing has dominated other substantial sectors like agriculture, which was regarded to be an Indian main economic force. It is expected that by the end of 2020, bpo will become the main contributor to Indian economy generating more revenue and work opportunities.

Employment– Nearly 2.2 million people are working at bpo companies in India, and over a massive 8 million people are connected to the bpo sectors in various ways. Thus, it is a whopping 10 million people connected to bpo industry and employed under in. By 2020, the figure is expected to cross a line of 20 million, including both direct and indirect employments. Not only this, bpo sector has helped in equal work opportunities for both males and females

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