Compensation for potential legal violations, and any results obtained, depends upon the specific factual and legal circumstances of each case. Maybe it’s to serve as a warning to other vehicles to get out of the way before this SUV “goes everywhere.”. Would not start on Tuesday evening. Vehicles Affected: Approximately 3,500 model-year 2020 Subaru Outback wagons and Legacy sedans The Problem: The brake pedal mounting … I have an appointment to take it back to the dealership on the 29th of December. Upon entering the vehicle at 11:50 am on 12/29/2019, it was obvious that the windshield had cracked overnight. After waiting for 15 minutes in the service driveway, waiting to be served, the car battery was found to be dead by service techs. On may 1st we went to start the car after it sat for a week or so and the battery was completely dead to where we had to use our emergency manual key to open the door. Please enter a valid email adress, Your phone This is a known problem that Subaru has to address. Note that these two incidents occurred while I lived at 171 courtland Ave, stamford, CT. After recharging the battery, it took a few days of being parked before the battery failed. TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. Research the 2020 Subaru Outback with our expert reviews and ratings. This problem was so prevalent that Subaru became aware and extended the warranty to eight years and 100,000 miles for many model years to fix things. Message or call 877-795-3666 today. Your author WAS CONTACTED AND SCHEDULED A DIAGNOSTIC TEST. Bulletin Summary: In the interest of customer satisfaction, Subaru of America, inc. (Subaru) is initiating a service program for certain 2020-2021 model year legacy and outback vehicles to update the cockpit control module (ccm) software to … Drivers can simply set the cruise control and have peace of mind unless there is a malfunction as with the 2020 Subaru Outback. After repeatedly returning to the car in the mornings to find drained battery, had to purchase back up jumping device to ensure I'd be able to use vehicle daily. Vehicle was again parked for 4-5 days prior to 10/09/2020 again the battery was dead & was unable to use fob to unlock car etc, jumped started contacted Subaru about problem. Nothing was left on. Because this problem leads to brake pedal deformation, it puts owners at risk of a crash if the braking performance is hindered. We've taken back to the dealership once and they were unable to diagnose any problem and nothing has been replaced yet. The vehicle was purchased new by me on 10/31/2019.”. The tacoma dealer filed am urfca report with Subaru headquarters after the third incident. Is also gone. Battery was replaced after 5,549 miles. Also, the equalizer will not hold its setting every time you get in the car. Since its inception, American families have flocked to the Outback for its versatility and space, but the 2020 lineup appears to be a disappointment. Denied, Things You Can Do Yourself When You Have a Lemon. On October 11, 2020 the car battery died. This NHTSA statement says, “The backup and front camera are downgraded from previous models of Outback. The car sits in the garage for two to three days without being started. They offered to inspect the car, but would only replace the battery with another, equivalent battery. There are many such reports on the internet and also class action lawsuits against Subaru due to their failure to address the underlying design flaws of the car. The battery started failing after less than 8000 miles on the car that is less than a year old. The car was brought back to the dealership 2 more times (within weeks of the initial problem) after needing to jump the car to start it. The 2021 Subaru Outback offers unmatched technology and safety. We had to jump it for quite awhile before it got enough of a charge to start. I will be contacting the dealer again on Monday. Sound off and share your experience with other visitors in the comment box below. TOWED TO THE DEALER ON JULY 5 PROBLEM COULD NOT BE DIAGNOSED, CHARGED BATTERY RETURNED CAR JULY 9, 2020. At issue is a … The car went completely dead on September 17th and now again on November 10th. Jump started it, drove it 10 miles ( on ok from Subaru salesman) the entire time it showed engine light on and emergency brake on ( the brake has been released) and the safety options were disabled. THEY COULD NOT FIND ANYTHING WRONG WITH CAR OR BATTERY. It died both times inside my garage and the front drivers door was the only thing to open. Battery died and did not respond to a jump. Jump to go out at lunch. On 12/7/20 I jumped the battery and took it to Subaru stamford for service. Here are some actual complaints logged with the NHTSA about the 2020 Subaru Outback Battery Drain Problems: AFTER NOT BEING USED FOR 10 DAYS THE BATTERY WAS COMPLETELY DRAINED ON JULY 3, 2020. Car was last driven on Sunday. The battery died with only about 6500 miles on the car. It is now November and I have under two thousand miles driven. “The low beam headlights are too bright, or angled too high. I was promised they would research the problem and call us, so far haven't heard from them. I want Dressbarn to stop sending me ads on my cell phone (203-733-7807). If you want a 3.6R 6-cylinder, you better act quickly, but you might want to wait for the all-new 2020 model. THE CONTACT STATED THAT THE CRACK WAS FROM THE TOP PASSENGER SIDE GOING DOWN TO THE MIDDLE OF THE WINDSHIELD. Describe your legal concern or comment The Worst Faults With a Used Subaru Outback: The van exited the interstate at which time the Outback started a hard acceleration and had reached a speed of 87 mph before I realized what was happening and turned off cruise control. SEVERAL HOURS LATER I WANTED TO USE THE CAR AGAIN AND IT WOULD NOT START UNTIL I JUMPED IT. Just look at this NHTSA review. I have since learned that the battery had completely failed and will be replaced under warranty. That is a ludicrous idea and something I have never had to do with any other car I have owned. The Subaru Outback is about to get a complete remodel and one trim is going away forever. Our latest dead battery revealed extremely concerning statistics according to our aaa service technician. THE MANUFACTURER WAS INFORMED OF FAILURE. During this last incident, I intentionally left the vehicle with the dealer over a weekend, which was long enough for the recently charged battery to drain enough to fail to start the car. I called out the Subaru starlink roadside assistance to get the battery jump-started, which they did and I let the car run for an additional ten or so minutes to help it to continue recharging. 3 times in the past month, my battery has been dead for no reason. Took it to the dealer and they replaced the battery the second day but battery died again overnight. Wednesday morning the car battery was dead again. We are Lemberg Law, a Consumer Law Firm. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you. For some drivers, it requires using the brakes to stop this acceleration, which reveals another problem. Instead of discussing customer complaints about the electrical systems, Subaru sent a bulletin (NHTSA ID Number 10168621) to illustrate how happy owners are with the new infotainment system. Both times, the car was started 10-12 hours before. The vehicle was not repaired. Please also check out the Monday may 4th we tried to start the car and it was dead again, jumped it and took it to the Subaru dealer. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT LOST CONTROL OF THE STEERING AND THE VEHICLE VEERED TO THE LEFT. Vehicle was parked for 4-5 days prior to 07/08/2020 and need to be jumped dealer could not find problem. The major issue was with the vehicle’s brake pedal. Technician initially said it was due to rear dome light being left on (did not think this was the case). THE CONTACT CONTACTED GANLEY WESTSIDE SUBARU 25730 LORAIN RD, NORTH OLMSTED, OH 44070 AT (440) 734-2000, TO INFORM THE DEALER OF THE FAILURE. Does this ring a bell? 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