Tickets issued on The CI website please contact China Airlines branch office or Call Center to change bookings. JAL will refund award ticket including the miles that are expired at the time of refund. Please contact China Airlines branch office for a refund request. China Southern Airlines CZ Flights involving interline service with other airlines: Free refund with no change. Covid-19 Information Centre. Travelling with Medical aids and medicines. China Eastern official WeChat (WeChat ID: China Eastern Airlines), upload and submit manual process. Recently, the traffic volume of China Eastern 95530 customer service hotline has increased dramatically. 3. 66, Jichang Avenue, Pudong New Area, Shanghai, 201202. Customers buying tickets between February 26 and April 30 for flights between February 27 and June 1 can cancel or change their trips at any time. Alaska Airlines was the next carrier to accommodate coronavirus flight cancellation with its “peace of mind” waiver. If the passenger who purchases ticket on China Southern Airlines official website and intends to refund the ticket because of sickness, he/she should go to the ticket office directly operated by China Southern Airlines in the city. Airlines Aren't Making It Easy to Use Covid Credits Many people have piled up vouchers for canceled flights in the past year, but redeeming them can be a real pain published : 30 Dec 2020 at 04:00 Lawsuits filed demanding refunds for flights the airlines canceled because of the COVID-19 pandemic have barely gotten off the ground, with at least two dismissed by federal judges so far. China Eastern mobile APP, process at Changes/Refund or main page left top corner 'online customer services'. -9, Explore the site Notice on International Flight Schedules of China Eastern Airlines in January 1 to … online flight booking, discounted airfares, online buy … menu. United Airlines 4. If you have purchased tickets of these two flight s for the period above, please reschedule or refund your … 66, Jichang Avenue, Pudong New Area, Shanghai, 201202. Refund: Full refund for unused tickets without imposing any refund service charge or penalty. Airlines have differing policies on changes and cancelations due to COVID-19, or the coronavirus. {{ 'travel_news' | translate }} Policies vary by carrier, so it’s always best to visit your airline’s COVID-19 resource pages directly … Here's an updated master list of airline policies. For Passenger who require to process refund can contact : 1. Airlines Chinese carriers. Please wait patiently, or make a call by avoiding the rush hour, giving the opportunity to the people who need it more. What’s new: China’s aviation regulator has ordered all airlines to make tickets fully refundable during the upcoming Lunar New Year travel rush. Notice for China Eastern Ticket Refund free of charge ... Chinese and foreign passengers on China-bound flights shall complete COVID-19 nucleic acid tests within 5 days before boarding. of the COVID-19 situation and the airlines’ response to it, Amadeus cannot guarantee the accuracy of the information in these sites and cannot accept any liability for any errors or omissions. All rights reserved | 沪ICP备10009470号, Explore the site Notice for China Eastern Ticket Refund free of charge ... Chinese and foreign passengers on China-bound flights shall complete COVID-19 nucleic acid tests within 5 days before boarding. Passengers can apply for refund within the validity period of the tickets without paying refund fees. The airline is working together with travelers to make travel safer. 2. Refund through JAL website is available until 23:59 p.m. of the day before of flight departure. China Eastern Airlines COVID-19 cancellation policy ● Normal cancellation and rebooking polices are once again in place. Indicates external site which may or She was notified that the flight had been cancelled and we were booked on a flight leaving at 10:15 that evening. My husband and I have tickets on China Eastern Airlines for a flight from Guilin to Xian on April 24th. China Eastern Airlines Co., Ltd. October 23, 2020 For more information on how to manage ticket exchanges, refunds and other activities effectively please visit JetBlue 7. Hawaiian * To comply with the policy of the Taiwan government regarding COVID-19 prevention, China Airlines and Mandarin Airlines reserve the right to adjust the passenger's inflight seat. Online refund is for tickets which purchase from China Airlines website, Call Center, downtown ticketing office or airport ticketing counter. menu, Reservation Hotline: +61 (02) 9373 8600(Sydney) 03-8635 1000(Melbourne) 07- 3232 9500(Brisbane) lnternational customer service: +86-21-20695530. 2. China Eastern will validate requests and refund fares to the bank card used to make the booking. 3. If the passenger who purchases ticket on China Southern Airlines official website and intends to refund the ticket because of sickness, he/she should go to the ticket office directly operated by China Southern Airlines in the city. China Eastern Airlines is operating using the company’s standard cancellation and rebooking policies. Latest network updates from U.S. Airlines: 1. Adjustment to inflight meal services during the coronavirus outbreak ... Notice of China Eastern Ticket Refund free of charge ... purchased on or before January 24 2020 with travel date on or after 1st Jan 2020 operated by China Eastern Airlines/Shanghai Airlines(MU/FM) and code-share flights with MU/FM flight numbers. In order to lend every effort in the joint prevention and control of the new coronavirus pneumonia epidemic situation, from 0:00 on January 24, 2020, if the passenger applies for the voluntary refund of the tickets of the China Eastern Airlines and Shanghai Airlines which were purchased before January 24 2020, China Eastern Airlines will refund the tickets free of charge. Eastern Airlines offer flights from Europe to over one hundred destinations as well as onward destinations in Asia and Australia. Refund can be applied on the next day and within two years of the purchase date (local time of the departure station). Definitions Dear P assengers,. Airlines have differing policies on changes and cancelations due to COVID-19, or the coronavirus. Book direct at China Eastern UK official site. See the airline… Travel-pass promotions from carriers such as China Eastern Airlines Corp., which is offering unlimited flights for a single price, have … Passengers can apply for refunds through the original channels where they purchased the tickets. 4. China Eastern will validate refund requests upon receiving the invoice. Dear Passengers ：. Payments of chargeable seats, pre-paid excess baggage can be fully refunded. 3. Alaska 6. Lawsuits filed demanding refunds for flights the airlines canceled because of the COVID-19 pandemic have barely gotten off the ground, with at least two dismissed by federal judges so far. Southwest 5. We had a travel agent book this for us as I was unable to do it myself. In order to lend every effort in the joint prevention and control of the new coronavirus pneumonia epidemic situation, from 0:00 on January 24, 2020, if the passenger applies for the voluntary refund of the tickets of the China Eastern Airlines and Shanghai Airlines which were purchased before January 24 2020, China Eastern Airlines will refund … Business Refund shall be processed by the passenger with his/her issuing channel or agent. The global tourism industry might be struggling due to coronavirus, but that's not stopping China Eastern, the country's second-biggest airline, from launching a new carrier. The Latest: China offers flight refunds to curb travel Chinese airlines are offering refunded tickets as the coronavirus continues to spread in the country's northeast. Thank you for understanding and cooperation! What’s new: China’s aviation regulator has ordered all airlines to make tickets fully refundable during the upcoming Lunar New Year travel rush. Notice on International Flight Schedules of China Eastern Airlines in January 1 to March 27 2021: 2020-12-11 08:52: Notice on Completing the Australia Travel Declaration Online for Entry into Australia: 2020-12-08 15:06: Notice on Suspending Transportation of Passengers from Africa, Argentina, or India to China via a Third Country: 2020-11-17 16:21 Last updated 25 JANUARY 2021, 13:00hrs (GMT +8) Whether you are planning to travel soon or have a booking that was affected by Covid-19, this page will provide you with all the information you need to book confidently and travel safely during this challenging time. If office is unavailable, the passenger can call 95539 for application before the flight departs. may not meet accessibility guidelines. In a notice issued Tuesday, the Civil Aeronautics Administration said that all tickets purchased from Wednesday for flights between Jan. 28 and March 8 can get full refunds or can change their tickets at least once. Operation and Ticket handling Procedure FAQ to meet the widespread of Novel Coronavirus in China Dear P assengers,. Dear Passengers ：. ... China Eastern Airlines Corporation Limited, A joint stock limited company incorporated in the People's Republic of China with limited liability. The Latest: China offers flight refunds to curb travel Chinese airlines are offering refunded tickets as the coronavirus continues to spread in the country's northeast. Their original channels where tickets were purchased (Travel Agent, Online Portal etc.). of the COVID-19 situation and the airlines’ response to it, Amadeus cannot guarantee the accuracy of the information in these sites and cannot accept any liability for any errors or omissions. Air China will keep a close watch on the epidemic updates and make timely adjustments to the flights. According to the CAAC policy, if all inbound passengers on an airline test negative for COVID-19 for three weeks in a row, the operating airline will … Turkish Airlines is offering a 40 per cent discount on all ticket types for international flights, while other airlines such as China Eastern Airlines are … If you have purchased tickets of these two flight s for the period above, please reschedule or refund your tickets at your original ticket … We want to cancel this flight and receive a refund. As the coronavirus spreads across the world and airlines cancel flights to and from China, many travelers have been stuck in limbo.Some are trying to get refunds… Tickets purchased through the Air China website, app or WeChat applet can be directly refunded in the original order. Delta Air Lines 3. Indicates external site which may or may not meet accessibility guidelines. Please … Definitions If office is unavailable, the passenger can call 95539 for application before the flight departs. Relevant ticket refund rules are as follows: 781 tickets (including mileage award tickets) purchased on or before January 24, 2020 which itinerary involves flights operated by China Eastern Airlines/Shanghai Airlines(MU/FM) and code-share flights with MU/FM flight numbers. China Eastern airline offers airline tickets & flights to over worldwide 1000 destinations in 177 countries. Here's an updated master list of airline policies. The Latest: China offers flight refunds to curb travel View Photo BEIJING — Chinese airlines are offering refunded tickets as the coronavirus continues to spread in the country’s northeast. Mail refund: Passengers can mail their flight purchase invoice to: Refund team, Floor 3, No. ©Copyright 2019 China Eastern Airlines. China Eastern Airlines has decided to suspend Flight MU 55 1 from Shanghai to London and Flight MU 55 2 from London to Shanghai for the period between December 24, 2020 and January 8, 2021 given the COVID-19 development in the UK. China Eastern has become the first major Chinese carrier to suspend flights to and from the United States amid the escalating Wuhan coronavirus outbreak. 2. Refund without charge is available regardless of the fare rules. Business In a notice issued Tuesday, the Civil Aeronautics Administration said that all tickets purchased from Wednesday for flights between Jan. 28 and March 8 can get full refunds or can change their tickets at least once. Special Passenger Services Progress Query, Notice on Suspending International Flights between Shanghai Pudong and London, UK from February 1 to March 27, 2021, Notice on Suspending International Flights between Shanghai Pudong and London, UK from January 14 to January 29, 2021, Notice on Suspending Some International Flights between Shanghai Pudong and London, UK, Notice on Suspending Flights on December 22 and December 23 between Shanghai Pudong and Manila, Notice on International Flight Schedules of China Eastern Airlines in January 1 to March 27 2021, Notice on Completing the Australia Travel Declaration Online for Entry into Australia, Notice on Suspending Transportation of Passengers from Africa, Argentina, or India to China via a Third Country, Notice on Suspending CEA Flights between Shanghai Pudong Airport and Manila, Updated Notice on Taking the COVID-19 Nucleic Acid Test for Passengers on Direct Flights from Manila to China, Notice for Passengers Entering Canada to Present ArriveCAN Digital Entry Permit from October 31, 2020. In order to lend every effort in the joint prevention and control of the new coronavirus pneumonia epidemic situation, from 0:00 on January 24, 2020, if the passenger applies for the voluntary refund of the tickets of the China Eastern Airlines and Shanghai Airlines which were purchased before January 24 2020, China Eastern Airlines will refund the tickets free of charge. China’s “Big Three” airlines, namely Air China, China Southern Airlines and China Eastern Airlines (), reported their estimated annual losses in 2020, collectively reaching a total of CNY30 billion ($4.6 billion) net loss.Among China’s three largest airlines Air China is expected to perform the worst, as it forecasted a net loss of between CNY13.5 and 15.5 billion ($2.1 and2.4 … Mail refund: Passengers can mail their flight purchase invoice to: Refund team, Floor 3, No. China Eastern Airlines has decided to suspend Flight MU 55 1 from Shanghai to London and Flight MU 55 2 from London to Shanghai for the period between December 24, 2020 and January 8, 2021 given the COVID-19 development in the UK. Travel-pass promotions from carriers such as China Eastern Airlines Corp., which is offering unlimited flights for a single price, have proved popular, while … China Eastern Airlines hotline (Within China) : 95530, China Eastern Airlines hotline (Overseas) : 0086-21-20695530. On Jan. 21, The Civil Aviation Administration of China (CAAC) issued a statement requiring airlines to attach great importance to the prevention of the outbreak. ALL Refunding fee only for the first time N/A Travel date between 2nd Feb. 2020 and 10th June 2020 (inclusive) Travel date after 10th June 2020 for further notice Airline Generic Contact: +86-400-869-5539 Refund shall be processed by the passenger with his/her issuing channel or agent without paying refund fees. In response to COVID-19, airlines continue to adjust their cancellation and change policies for travelers across the globe. China Eastern will validate requests and refund fares to the bank card used to make the booking. After completing the test, you are advised not to visit crowded public places to avoid contracting the COVID-19 virus. China Eastern will validate refund requests upon receiving the invoice. 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