Page 45: … The first step is to simply reset the breaker. No action required. ... UÊAvoid working in cramped or crowded conditions. Check the control panel for diagnostic messages. As a first step, reset your breaker. The idea is that the rice will soak the moisture out of the control panel and with a little bit of luck it might start working properly again. The pumps will automatically activate regardless of the spa status. Check that the water level is adequate (up to minimum safe water level). I have a master spas twilight series. SnA: Spa has shut down. Step 3 Clean the spa completely, paying special ... Refill it with water and turn the temperature up to high to check that it is working properly. The following list includes causes, followed by its solution. If there is a message, refer to the diagnostic section in the Spa Controls section of your owner's manual. Moisture could be causing the wrong thing to turn on with the wrong button. Please give us a call on 01342 717982 if you can't find the Master Spa panel you are looking for. If there is a message, refer to the diagnostic section in the Spa Controls section of your owner's manual. The topside control could be faulty. MASTER SPA – LEGEND SERIES – LSX 557 Diagnostic Messages Message Meaning Action Required No message on display. Then test it again, and adjust pH level as necessary. The tripping of the GFCI may be caused by a component on the spa or by an electrical problem. If new topside works, replace topside. Cause: High concentration of chemicals due to evaporation and build-up of body oils, cosmetics and other contaminants, Solution: Use foam reducer. Wait a reasonable amount of time (approximately 1 hour) to see if the water temperature is changing. There you will find the meaning of the message and what action is to be taken. Part of the circuit board could have overheated and actually melted or burned. I have a Master Spa Legend Series LSX1050 that is ten years old (model 2003). pH balance or total alkalinity is incorrect. If the delicate wirings stop properly connecting and are no longer able to communicate, the function of the whole spa can be affected. Cloudy water can be caused by multiple things. Make sure the jets are open and the air controls are open. These overlays can be used on a range of Master Spas topside control panels such as MP30, MAS 470, VL406, MP270, MP280S, MP700, MP600, VL702 and many more. It may have transformers and spa fuses mounted directly on it, as well. Press the "Jets" button on your control panel. Page 44 SPA TROUBLE-SHOOTING GUIDE spa noT heaTinG * If the spas heater has failed, the majority of the time it will trip the GFCI breaker. It was completely blank and now all of the potential messages are lit up.What this looks like -- Includes Program Filter 12 am Start End Time 03 PM Economy Standard Sleep ORP PH OLD Set Temp Panel … There you will find the meaning of the message and what action is to be taken. If the skimmer or strainer basket on the pump or pool are clogged, or the filter is dirty, or the pump is old and not working properly, ... Pentair Easy Touch Indoor Control Panel for 8 Function... 52 Questions. Make sure you actually unplug the unit for several seconds before turning it back on. Check water balance and adjust as necessary. Control Panel is Not Working. JavaScript seems to be disabled in your browser. Broken Hot tub gets fixed! If there is still a problem, turn off the breaker again, disconnect the control panel, and examine the circuit board. 04/01/2020 by Brian Teegarden. Snb = Spa is shut down. Before you panic about what it’ll cost to get a repairman to fix your spa on the weekend, try a little DIY hot tub troubleshooting first. Solution: Rinse metal fixtures with non-chlorinated water and wipe with soft cloth. Check the display on your control panel to see if there is a message. Examine if there is moisture in the display. If a message is popping up, check out the diagnostic section of your spa’s user manual. If the light is on or the indicator icon is moving, the hot tub should be heating. Bullfrog Spa has no panel display troubleshooting. The topside control could be faulty. When your hot tub or spa is not working like it should, the circuit board is one of the first things to check. The following list includes causes followed by its solution. See additional stainless steel care instructions in the Regular Maintenance Procedure section of your owner’s manual. the USA. If the control panel is frozen or dead, you have to check if the problem is the control panel or the circuit board. First, turn off the power to the unit. Create an account and enjoy these benefits: This entry was posted on December 5, 2018 by Ben the Hot Tub Guru. Excessive organic contamination, or lack of sanitizer. Shock treat with non-chlorine shock and adjust sanitizer level. There are several things that can be the culprit depending on the problem. The first thing to do, just like with your old personal computer, is to turn off the spa and turn it back on. It is a bit like a “nerve center.” The circuit board is the part of the spa system that sends electronic messages to heat the water, turn on or turn off the pump, etc. Unplug the spa from the electrical outlet if possible. Solution: Use a sequestering agent. Top Pentair Pool & Spa Experts Correct with pH increaser or pH decreaser. Topside control has no power. I was able to remove those jets and just ordered the new If there is a message, refer to the diagnostic section on that model hot tub. External link: https://www.hottubworks.com/blog/troubleshooting-spa-circuit-boards/. Wait for the Pr mode to finish and the tub should start running, now unlock/lock/unlock the topside if not functioning. on all orders over $99. • Dirty filter Checking each wire with a meter may be necessary to locate the problem. Michael Phelps Signature Swim Spas were developed not just with the elite athlete in mind but anyone who wants to incorporate exercise, recovery, and relaxation into their wellness routine. If the spa does not respond, contact your dealer for service. ... flow. Made in Troubleshooting Spa Topside Control Panels. Check the control panel for heater light indicator and/or thermometer icon. From there, you will most likely see what action should be taken to resolve the issue. Problems with the circuit board can come from the electrical current from the source, or from a number of other factors. (*The GFCI should be located in a weatherproof box close to the spa, but no closer than 5 ft.). ! If the rice method doesn’t work, and you are convinced that your control panel is still wet, then leaving it in a warm dry spot inside for a … Sensors are out of sync. If only a part is not working, look for error messages or blinking lights. Topside control panel wire is damaged. The following list includes causes followed by its solution. At 41.7 the spa should automatically reset. If you do not hear anything from the pump, contact your dealer for service. Solution: First, shock with non-chlorine shock. For the best experience on our site, be sure to turn on Javascript in your browser. This episode of Master Spas TV brings your host Maddiy back to discuss some of the settings that can be found and when you'd want to change them. Check water set temperature at control panel. Cause: Chloramines (the combined chlorine level) is high. Make sure that a rodent has not chewed through the cable. Check that all the slice valves are open. Such electrical problems include, but are not limited to, a faulty GFCI breaker, power fluctuations or a miswire. If you have an account, sign in with your email address. Plug in only the main control panel in the circuit board. Yesterday, I went outside to check the spa and noticed that the topside control panel was no longer working. It is a metal plate with wires, resistors, capacitors, and relays running across it in a complex grid. Check if there are cracked buttons or if a part is wet. Replace topside if necessary. All Rights Reserved. NOTE: When you unplug the topside control from the circuit board, the low speed/filter speed should come on in approximately one minute. Time of day will be preserved for 30 days on your system. They may be able to save you time, send you repair parts, or recommend a technician with experience on your brand. The tub’s Ozonator (O2) is still running, and the remote buttons on the side (for the jets) are still working … Shock treat with non-chlorine shock. The Spa Side Buttons Are Not Responding When I Push Them ; The issue is most likely a faulty topside control. Hot tub should be in ready/standard mode. If the spa is not heating and has not tripped the breaker, please follow these steps: 1.) UÊConsider placing a padlock on the service panel to lock ... Light LED or Icon Turns ON, But Spa Light Is NOT ON Topside & Board Are Good, Check Downstream If spa does not reset, shut off power to the spa and call your supplier for a service. Nothing seems to be working on my spa. Power has The control panel will be disabled until power been cut off to the spa. Remove the spa access panel and take the cover off of the control box and unplug the wire that goes form the topside panel to the circuit board. Cause: Organic contaminants, chloramines or pH is out of balance. • Defective parts like: pressure switch, cable, or the circuit board itself Cause: Not rinsing or cleaning metal fixtures regularly. Check the control panel display for any messages. A few of the possible causes of this can be easy to identify and fix, such as: • Debris in the pump system • If this is happening, in most cases this would indicate a fuse on your circuit board is blown. Check "heat mode" the hot tub is set in. If not, check transformer. If it working correctly, turn off the power and plug each remote control pad in one at a time, restarting the hot tub between each one. You would want to shut off the power to the hot tub, open up the side panel and locate the circuit board. Gently remove the topside control panel. Step 2 Turn your spa off using the main control panel. There you will find the meaning of the message and what action is to be taken. Rodents only need to bite the wire to make the topside defective. • Jets either not installed correctly or too many turned off at once While each brand of hot tub or spa will have a slightly different set up and circuit board, there are common ways to troubleshoot problems. Kathleen VanBergen on Customer Feedback Thank you so much for your helpful reply. Like any metal parts, water and the elements can be hard on the wiring and connections of a circuit board. Please note: As with a great many electronic devices and computers, many electrical spa problems can be corrected just by restarting the system! Clean if necessary. ... to hot, this interrupts the heating circuit. If it turns out it is working fine, then you can move on to other systems in your hot tub. Sensor plugged into jack A is not working. Clean filter with filter cartridge cleaner. If hot tub is still not heating, contact your dealer for service. *If the hot tub heater has failed, the majority of the time it will trip the GFCI breaker. The Spa Topside control panel is used on hot tubs, portable spas, jetted tubs - just about every spa uses a display panel to allow the user to easily control the functions of a typical spa - pumps, heater, lights, blower. Plug in known good topside. • Blown motor. • Tripped circuit breaker Check the control panel display for any messages. Pentair Master Temp pool heater not working correctly. Generally speaking, it's a small red button that is also located on the control pack, if it is out (stiff), then it is popped. Steps to Changing Your Hot Tub Settings The touch screen control panel is featured on the following Master Spas products Twilight Series Hot Tubs, Michael Phelps Legend Series Hot Tubs, Michael Phelps Signature Swim Spas, and most H2X Swim Spas. It may be necessary to contact an electrician if your local dealer recommends doing so. Master Spas and Michael Phelps, along with his coach, first began working together in 2010. If order is under $99. Whatever the problem, your Friday night is not working out the way you’d hoped. Solution: Test and adjust pH and total alkalinity by adding pH Up. Solution: Regularly test and maintain proper sanitizer. If there is no message on your control panel, check and reset the GFCI* and house breaker. Check entire wire for damage. Before getting started on your troubleshooting, it’s a good idea to call the manufacturer of your spa or hot tub and let them walk you through a few simple steps to get started. • Blown fuse Replacing a topside control panel is a fairly simple process. Keep Your Spa Clean with Different Spa Chemicals. During this time, make sure the insulating cover to your spa is on and secured. If the hot tub is not heating and has not tripped the breaker, please follow these steps: The Ground Fault Circuit Interrupter (GFCI) is required, by National Electrician Code (NEC), for your protection. You may have a display on your control panel that will show error codes, which will be very helpful if you have your user manual handy. • A short in the heating element Service Professionals Click here for discount! Several common hot tub issues have simple solutions you can handle on … My Master Spa Legacy Series 3 (model on control panel is MS8000M3) topside panel is not working. Matt shows step by step how to replace a hot tub control panel, tells a bad joke and talks about control panel diagnostics. If you have any questions about the electrical requirements for your spa, please visit our NEC's Electrical Requirements page. Check water set temperature at control panel… For the best experience on our site, be sure to turn on Javascript in your browser. Leave it overnight. 9 times out of 10, when your topside control panel has gone out-of-control, or one of your pumps, or heater stops working, it's not a circuit board problem. Use clarifier to help remove small particles. • Bad pump Now turn the power back on and see if the hot tub starts to filter or heat up. The sensor that is plugged in 'A' jack is not working. Cause: pH or total alkalinity levels are too low. Make sure incoming power is correct to spa. Turn the power back on. NOTICE: Master Spa Parts, Inc. is an independent business entity and is not an agent or affiliate of Master Spas, Inc. Master Spa is registered trademark of Master Spas, Inc.©2003-2020 Master Spa Parts. The control panel activates functions at the touch of a button. Check for dirty filters. returns. Use enzyme reducer weekly as part of regular maintenance. Check the control panel display for any messages. I can’t find the reset button on the panel. When your hot tub or spa is not working like it should, the circuit board is one of the first things to check. Pump Not Working: When turning on the pump does the light/symbol come on for the pump?-OR-Do you hear a click in the control board area? ICE 'Ice' - potential freeze condition detected. Our pump just stopped working. , water and wipe with soft cloth metal parts, or recommend a with! Up, check and reset the GFCI * and house breaker talks about control panel and. Cut off to the hot tub should start running, now unlock/lock/unlock the topside defective,! Like any metal parts, water and the air Controls are open and the air are... In with your email address the meaning of the message and what action to... The spa status power been cut off to the spa and noticed that the if. House breaker solution: test and adjust sanitizer level and talks about control panel for heater light and/or. 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