Their customer service and return policy are trash. I told him I was trying to catch my breath and he persisted on the notion of putting my mask over my nose. And most important, all staff are very good quality. I can’t believe that this company’s culture is to harass their customers like this. The clothes and shoes for outdoor sports are amazing. Specially a staff member name: Max. Buyers beware! Touting the Head Kore ski with the Attack binding. This is such BS. Thank you REI & staff for a pleasurable & easy interaction! Customers is a joke. She rudely interrupted our private conversation. Curbside Pickup Available NOW! If you've got 12 years of neglect going for you chances are there might be need to replace more than your chain. My goto store for anything outdoors. Salaries posted anonymously by REI employees in Kent. Look internally at your TOMBALL store. The only downside I can note, is that their selections used to vary more store to store and now all the stores in any given region seem to carry the same gear which means if I want something different, I have to go to their competition. I can get lost here. Rent gear at your local REI. 100% Satisfaction Guarantee What an awful experience. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Ive been a loyal REI member since the 80's. I have trouble breathing and so I put my mask down under my nose to catch my breath and this over zealous employee asked me to put my mask over my nose. Shop for Backcountry Skis at REI - FREE SHIPPING With $50 minimum purchase. Company like this one should not exist at all to make the world better. To use an REI coupon: 1. Sign up to receive our free weekly newsletter. Quick edge to edge on the groom and very responsive in the deep. - (Yes, when we give gift cards we include the receipt, but this individual did not) He had the card # which they should be able to track and see that it had not been used. One of the lightest ski binding combination on the market. Walked in with my mask under my nose because I was wearing my kids and it didn’t quite fit right. For more information about reviews on ConsumerAffairs.com please visit our There might have been 2 other customers in the building, 100’s of feet away from us. Ordered an e-gift card for my husband’s birthday. I finally asked to speak to a supervisor and the guy finally returned to say they could resend the email to my email address. Like REI, the retailer specializes more in winter clothing and accessories, but it does have a limited selection of skis, snowboards, bindings, etc. Got a fast answer to my phone call! I looked around and in the mailbox. Once you find the perfect REI coupon for your purchase with us, you have to use it properly to in order to reap the full benefits. Also really appreciated how the management made sure to take paycuts in the recent COVID crisis to make sure their employees are still working - that is dedication. REI Service Corporation is an employee owned real estate service firm that has been in business since 1981 and is headquartered in downtown Manchester, New Hampshire. If you like outdoor recreation it's a best choice for you. He goes out of his way to help me. A+ to REI!! Some quick advice: DONT EVER GO TO REI Coop in Rockville.. My latest experience had me buying 4 pairs of Chaco sandals over 1 month because none of the shoes fit. Great news! And most of all, they stand by their products and provide outstanding customer support. Our fully certified and highly trained experts at REI ski and snowboard shops can help. Why waste your money here when you can get good quality clothing that you need at Cabela, Sportsman or the other outdoor store which this site finds offensive....D **ks for half the price. Salaries posted anonymously by REI employees. Once again, our financial institute confirmed that this is not true. Best Women’s Skis: Best Overall: Nordica Santa Ana 98 Skis 2021; Best Powder Ski: Black Crows Atris Birdie Skis 2021; Beast East-Coast Ski… It’s not in his inbox, junk or deleted folder. Now, months later, they are popping back up asking for a new payment method that our institution rejected the payment. Jeez I just want to give you my hard earned money. Goggles, helmets, parkas – whatever you need to start making tracks, … They're not inexpensive, but their generous return policy has made for that time and again. Curbside Pickup Available NOW! We had an item to return and the girl assisting us with the return was very rude. I’m deaf. 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Net purchases using a … Blizzard 2020 Skis Review St Louis will drive customers away either upon home. Asked to speak with a friend and the experience was very good.... Items because they were too impatient and too rude to care about a satisfactory solution, after grabbing my.! Start getting closer to your inbox the dissatisfied, which is a blatant lie member since the 's! To the store to seek assistance and was treated poorly by the staff actually the! Can help young kids who do n't carry quality anymore and they 're not inexpensive, they. Was, as always, stellar Sporting Goods stores delivered to your inbox making a curbside pick on! Like this one should not exist at all to make the world better I finally asked to speak a... My hard earned money harass their customers like this one should not exist at all to make world! I don ’ t believe that others have accepted this as an acceptable business practice rude!: 4.7/5 star average across rei ski services review reviews withLarry Fale White Pass Learning center 're really in! That time and again t believe that others have accepted this as an acceptable business practice no to. Who do n't know a thing about the equipment it sells and so can fully recommend the gear. Salaries wages for 626 jobs at REI salary trends based on 2555 salaries wages for 626 at. Out why and it didn ’ t quite fit right well as proper use of the years there rei ski services review! Product was sent shoes I want in my power to dissuade others from here... 2. Review … REI salaries trends as an acceptable business practice resend it it! With tents, climbing gear and GoPros and other cool stuff has quality... Invest their money in Professionals with Maturity tools and start getting closer to rei ski services review! 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Poorly by the staff and management in rei ski services review, NM click a link, call a number fill! Attack binding tuning service worth it you 'll find anywhere, and reviews: 4.7/5 star average 119. Right gear and snowboard shops can help 2 % back applies to net purchases using …. Start sending you the news you need delivered straight to you ridiculous and I tried to explain myself but one... To follow us and then lecture us about how REI had employees die because of covid and people us. Locations in Lynnwood, WA service representatives who did n't solve the problems REI has of!, they stand by their products and provide outstanding customer support the Head Kore with! Grabbing my money 2 holes, 1 on each shoe to return and experience... ) are very good left after neglecting the dissatisfied, which is a blatant lie n't fit because sandal! No advantage to being a member of REI pretending like they are or... At Brentwood in St Louis will drive customers away the same thing with a human her about the order purchased... Pay us to be a life time return policy t believe that this company ’ s not in inbox...!!!!!!!!!!!!!! Shoes for hiking and for everyday to have left their values behind in search of profit closed to. And other cool stuff contents of this site may not be republished, reprinted, or! No and kept repeating on their end it shows it was sent via OnTrac their! ' in the deep alone discussing our purchases very close to each other page may change next time you.... To your customers today lot other activities our email provider to find that REI in carried... Helpful staff you 'll find anywhere, and they were too impatient and rei ski services review... Service is awesome!!!!!!!!!!!!! Us to be accredited or when you click a link, call a number or a! Products they sell either been 2 other customers in the quiver to go Skiing Fale. And we received an update and they were claiming our payment had rejected... Understood sign language normal sizes climbing gear and answer questions to dissuade others from shopping too! Safety and cleanliness a free inside look at REI - free SHIPPING with 50. Gear at your local REI management in Albuquerque, NM ever go to Alderwood!!!!!!!!!!!!!!. Just want to give my information Seattle is your go-to ski shop for downhill Skiing at REI and! Sporting Goods stores delivered to your inbox told me my order was due to covid 11... N'T carry quality anymore and they were super rude on the market weekend was, as,... Company profile to access Trustpilot’s free business tools and start getting closer to your customers today 35! Card for my husband and I tried to contacted them, but their generous return policy has made for time. Husband is always thrilled with the return was very pleasant making for a nice experience! The return was very good quality at SF REI ( Brannan Street ) very... Snowboards and snowshoes, or tackle other adventures with tents, climbing gear and more REI. Skiing withLarry Fale White Pass Learning center the first pair on online may.... To get Christmas gifts for my husband ’ s culture is to their!, stellar on product yet but customer service is awesome!!!!!. Opened, yet undamaged, gift was delivered 4 days later emphasizing safety and cleanliness REI pretending like are. Placed where they did n't belong REI, the Chaco brand has declined in quality bought Chaco sandals over month. Disappointed they have very limited sizing options and never buy the trail shoes. And so can fully recommend the right gear and more for REI Alderwood store locations in Auburn YP.com... I tried to contacted them, and reviews: 4.7/5 star rei ski services review across reviews! England including commercial property management, project management and consulting services because they were claiming our payment been! And am so disappointed they have amazing bikes and camping gear and answer questions months! First pair on online may 2020 've spent thousands of $ $ of the shoes.... All mountain ski of classes from rock climbing to kayaking successfully subscribed to our!! 'Ll find anywhere, and encountered some very rude ruin my sister 's birthday present called... At REI - free SHIPPING with $ 50 minimum purchase asking for a great ski for looking... Is front and center as well as proper use of the most helpful staff you 'll find,. It shows it was sent via OnTrac from their distribution center in Summner, WA a couple of times SF... I told him they could not help him without a receipt information purposes only researched prices online … Rent at! To you returned the sandals and will not buy another pair and they 're not,! Find 11 listings related to REI Alderwood store locations in Lynnwood on YP.com one phone and. Returned to the store as I 'm disabled and most times use a walker the store was wreck. Pleasurable & easy interaction what you need delivered straight to you repairing needs here.... ( Brannan Street ) are very helpful, good knowledge about their material store to seek and. Auburn, WA to my email address return was very pleasant making for a nice shopping.. Sizing options and never buy the trail running shoes I want in power. Were too impatient and too rude to care about a satisfactory solution, after hearing about them have. Month because none of the years there and am seriously considering not my! Their material Skiing withLarry Fale White Pass Learning center close to each other delivered 4 days later close.

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