Thanking you in advance for your patience. From my visit, I really enjoyed the place and found it to be as an enjoyable experience as ever. Welcome to Sandos Caracol Eco Resort, your “home away from home” in the Riviera Maya. We look forward to welcoming you back at your earliest convenience. I visited around 3 months ago and I wasn’t aware it was under new management. Popular attractions Quinta Avenida and Mamitas Beach Club are located nearby. We snorkeled in the crystal clear cenote river and saw tons of fish and turtles. Always at your service! I am glad you enjoyed the blog. The sea is turquoise, the water is clear, but expect a few rocks here and there. Your email address will not be published. I hope the best for you guys you are awesome and you make me felt so comfortable, first time in Mexico and I'm gonna get back, Hi Mickya328, Thanks for having taken the time to share your straight to the heart comments and opinions of your first stay with us at Sandos Caracol Eco Resort. The result is dense vegetation that is extremely lush and tropical. Not a swimming beach, but snorkeling ok if you have water shoes or flippers. Watch out. This area has mangroves, which grow in water. Thank you, Annie (A disappointed first timer at Sandos Caracol), I understand where you’re coming from. They have been modernized as eco-rooms using solar panels. Sandos Caracol Eco Resort: Lovely place very kind staff - See 20,799 traveller reviews, 21,209 candid photos, and great deals for Sandos Caracol Eco Resort at Tripadvisor. Please provide us with all the details of your case including which Travel Agency you used, copies of all reservation documentation you may have and copies of all correspondence you may have in your possession over the last 5 months. Thanks for the immediate response! The beach is long (you can walk for miles) and wide and white. There is so much to do for kids ( water park, kids club and more). Room rates include meals and beverages at onsite restaurants and bars. Feel free to contact our Travel Specialists today. Thanks you guys for that.!!! Sandos Caracol Eco Resort - All Inclusive Reviews. Priceline™ Guest Score [7.8 Good] 【 Sandos Caracol Eco-Resort & Spa - All Inclusive Reviews 】 Read reviews by verified guests of Sandos Caracol Eco-Resort & Spa - All Inclusive in Quintana … Hi Lena, Thank you! Enjoy free WiFi, free parking, and 3 outdoor pools. Do you have questions about the Sandos Caracol resort? more. See Hotel Details. Sandos Caracol Eco Resort, Riviera Maya: See 20,769 traveller reviews, 21,890 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #66 of 282 hotels in Riviera Maya and rated … Carretera Cancún Chetumal Km. Sandos Caracol Eco Resort, Playa del Carmen: 20,771 Hotel Reviews, 21,891 traveller photos, and great deals for Sandos Caracol Eco Resort, ranked #67 of 282 hotels in Playa del Carmen and … The Sandos Eco Hotel concept is that they have only developed 30% of the land. If you call the front desk it just rings forever, there are no email addresses on the website to email your questions! As much as they are ahead of the other resorts, they can still make improvements. Warren B Web Relations Manager Sandos Caracol Eco Resort. Whether you want to enjoy breakfast next to the pool, or lunch by the beach with views of the Caribbean Sea, you’ll find everything, Response from Warren B, General Manager at Sandos Caracol Eco Resort. It is separated into different sections for different preferences and budgets. Can I get a list of the activities and shows with times? Whatever it’s paradise. Hi, thank you for your kind words! :’). . This place need to be seen! The staff is very friendly and the rooms are outstanding. GreenLeaders Silver level. The bell boys were incredibly kind and picked them up whenever they needed help. Claim your listing for free to respond to reviews, update your profile and much more. I haven’t even received a map of the place!!! Warren B Web Relations Manager Sandos Caracol Eco Resort, Tripadvisor Plus Subscription Terms & Conditions, Iberostar Hotels & Resorts in Playa del Carmen, Barcelo Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Hotels with Complimentary Breakfast in Playa del Carmen, Hotels With Entertainment in Playa del Carmen, Hotels near Vassa Spa at Azul Beach Reosrt The Fives, Hotels near Wayak Spa at Viceroy Riviera Maya, Hotels near Tequileria El Rincon Ranchero. See all nearby restaurants. Bring water shoes. We also wanted to explore some spectacular cenotes which might be a little farther from this hotel. They do not provide bottles of water in the rooms, but instead a garrafon (large jug). This is so frustrating! Does Sandos Caracol Eco Resort have any great views? Hey Dana, it’s a great hotel. There is a nightly entertainment and the entertainment workers ( Rubin, Ricardo and more) will keep everyone feel special and entertain everyone with games , dancing and activities in the swimming pool and at night ( they do amazing job). I’ll get into the different areas in a moment, but my main point is this: GET ready to walk. Well, Sandos has what they call a vacation club, or membership. If you are a hardcore foodie, this may not be the resort for you. Kids love seeing the spider monkeys jumping in the trees and all the animals around it ( what a beautiful vacation for kids this way it is also learn about life and enjoy). Nearby attractions include Playa (0.6 miles). It seems you know the layout of the resort quite well. They do not allow photo vendors to walk around asking you for pictures with animals in captivity. Book Sandos Caracol Eco Resort, Playa del Carmen on Tripadvisor: See 20,796 traveler reviews, 21,896 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #65 of 283 … Your guest services representative will sit you down and go over the map of the resort and its services. , Your email address will not be published. I would go back to the Sandos any day. The beach is lovely. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Read 637 verified reviews from real guests of Sandos Caracol Eco Resort All Inclusive in Playa del Carmen, rated 8.2 out of 10 by Booking.com guests. Well, we played ping pong and pool, played beach sports together, tennis, went for a bike ride, snorkeled, and even headed out to sea on a kayak……. Family of four kids 10 and 13 We are also considering the Riu so if you have a comparative view that would be great. Thank you for our time! Not sure who dropped the ball when but I’d just head back and ask to speak to a concierge. Thanks! what would be the best mode of transport for a family of 4? We did not use the a la carte restaurants so much (we really like buffets!). Tip take a taxi to the sister resort sandos playacar for a lovely swimming beach. We also want to thank you for recognizing our efforts in ensuring the safety, health and well being of our guests as well as the best interests of the environment. Thank you to Maria at reception for helping us get the wheelchair. It looks wonderful with lots of activities though more I have learned from.other trips can mean more to maintain. The Select Club is an exclusive adults-only area. A percentage of the rooms have been redone to be more energy efficient. If you book the select club, you have access to the rest of the resort AND an exclusive beach club with waiter service and a few other perks. They have a veterinarian ( Mariana)that care deeply about the animals and also rescue few animals and let them live on the property. Is parking available at Sandos Caracol Eco Resort? It is an amazing option for a destination wedding, with different room categories for your different guests and offers really original options for the ceremony, such as by the cenote. If you have young kids, bring a stroller. There are free eco activities provided by the hotel ( I had a pleasure to do activities with Francisco, Jair,Marina) this way you can learn about the animals that lives on the property and also the different type of trees and flowers. Any word on how recent you can vouge for this would be appreciated. Sandos Caracol Eco Resort - All Inclusive is an all-inclusive property. #41 of 271 hotels in Playa del Carmen. Rest assured that we will let Maria, Javier & Jair know of the praises you sent their way! There is also an adult's only section which includes adult’s only facilities and exclusive areas. Trying to find an eco friendly place to host a wedding. Our Honest Review (2021), It’s National Tequila Day! I have to say that these three guys Ricardo Ruben and Sergio mesmerized me with their energy and commitment to serve. When its regarding food choices with wedding packages does this resort offer gluten free vegan options? Always at your service! Cenote Azul is a gorgeous swimming area close to Playa del Carmen that you could check out , to get there from the center costs around 200 pesos (10USD). Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Check your inbox Have an awesome weekend! We were able to rent a wheelchair from the resort, and it was pretty darn accessible for handicapped people. For the most part, the staff was friendly and available but it was spotty at times in the buffet and the front desk seemed to always be short staffed and busy regardless of the time of day. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. The resort is easy to get around even in a wheelchair. https://www.playadelcarmen.com/blog/sandos-caracol-hotel-review Reviews about Sandos Caracol Eco Experience Resort “All the wildlife and amenities were amazing” “I love everything about this hotel, especially nature, green trees, animals, the music show, the view of the hotel. Browse Venue prices, photos and 178 reviews, with a rating of 4.8 out of 5. These rooms are closest to the beach. I’m impressed and pleased! Soft white sand. Service. I call all nature and animals lovers to support this place. It might be easier to wait there for 5 minutes until they arrive . 295, Playa del Carmen 77710 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, I staid at this hotel for 28 days and I loved every single moment. 295, Playa del Carmen, QROO, 77710 1-866-599-6674. I would say that anyone 7 and under could enjoy this area and the parents appreciated it just as much. Nothing gives you a wow moment like seeing a wild monkey up close. What food & drink options are available at Sandos Caracol Eco Resort? Was this a recent stay or do you know if as of recent your strong recommendation would still apply? Now I’ve been waiting for 5 months for a refund they told me I could have. Kids Club, Baby Club, Teens Club, sports bar, water sports, water slides… You name it, Sandos Caracol beach resort has it. What ever you see on the discover Chanel you can see live in this resort. You check in at the front desk and are directed to guest services. Are those room nice and remodeled, I heard they are the oldest on the property . Own or manage this property? Sandos Caracol Eco Resort, Riviera Maya: See 20,771 traveller reviews, 21,891 user photos and best deals for Sandos Caracol Eco Resort, ranked #67 of 282 Riviera Maya hotels, rated 4.5 of … The towels were replaced, even though I asked for them not to be. Coronavirus News - UPDATES For The Riviera Maya & Cancun, The Ultimate 1-Day Guide to Holbox Island - What to Do in 24 Hours, Xel-Ha VS Xcaret: What’s the Difference? We look forward to welcoming you back at your earliest convenience. Take your pick from fully furnished spacious villas, to family friendly room options including standard rooms and chic penthouse suites with an ocean view. Our guests praise the helpful staff and the comfy rooms in our reviews. We saw sereques throughout the site (aka agouti’s they are harmless, like jacked up guinea pigs), many coatis are similar to raccoons so watch out they will steal your food if given the chance. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Location. Hi Alex, Thanks for having taken the time to share your straight to the heart comments and opinions of your recent stay with us at Sandos Caracol Eco Resort. Very sorry to hear your frustration Annie. Buildings 58 – 68 will have varying jungle views. Sandos Caracol Eco Resort 3.96 based on 463 reviews #29 of 120 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to … Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Which languages are spoken by the staff at Sandos Caracol Eco Resort? Choose between fully furnished spacious villas, and up to 5 … The landscape was amazing. Discover genuine guest reviews for Sandos Caracol Eco Resort - … Well, read on for my Sandos Caracol Hotel Review. We recommend calling ahead to confirm details. The Brazilian, the los lirios, and the hibachi was absolutely delicious. It’s around 15 minutes in a taxi from the hotel. On other sites I have read guest reviews that state the property may be going downhill. caracol beach, sandos caracol eco hotel, sandos caracol beach resort spa, sandos select club, sandos caracol mexico, hotel sandos caracol eco, caracol village hotel playa del carmen, sandos caracol beach & spa mayan riviera, sandos caracol resort, sandos caracol riviera maya, sandos caracol playa del carmen. Guests at Sandos Caracol Beach have private access to the white sand public beach. I was happy. You must book this category to gain access. None of this is extra to the package that you pay for when you purchase your accommodation. One of the natural occurrences is mosquitos. Hi Traveljord4566789, We are disheartened to hear that you are still waiting on a refund for a trip you never took. The service was touch and go. It’s a pleasure Scott! Thanks for this post, it confirmed everything we were wondering about this resort. Thank you! Taxes and fees that are shown are estimates only. Cleanliness. We even saw monkeys! I would say there are thousands of different animals around ( from birds to mammals to. Located on a beautiful unspoiled white sand beach in Riviera Maya, Mexico only 45 minutes from the Cancun … The Sandos Caracol Eco Resort is 2 mi from the Church of Guadalupe and a 45-minute drive from Cancún Airport. Also how can I view the room service menu? There are more places to choose from in the Playa del Carmen area. It is easy on your pocketbook, offers a LOT of bang for your buck, and is a fabulous family-friendly resort with a ton of activities for kids. Hi Sarah, nice blog… I just booked a double room at Sandos Caracol in the adults only select club area, would you know of a room number that I can request, off the ground floor and with nice views, PS we love the animals too. Always at your service! Thanks for getting in touch The Sandos Caracol is an awesome resort 4* for families. I’ve done many hotel reviews and Sandos Caracol has my vote. One of the top attractions in Playa del Carmen and the Riviera Maya are the cenotes. Hello, I’ve seen a lot of varying reviews about the food and the beach and I was wondering if you can clear this up for me. Thank You for your love and appreciation of nature. ? Of course also there are few amazing cenotes ( also one that you can swim and snorkel) and jade river and the Mayan culture that was on this property. For those looking for a family friendly resort in Playa del Carmen, Sandos Caracol Eco Resort has many excellent room options. Here at Sandos Caracol we aim to make your stay as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Once you are past that height, you move on to the even bigger ones which had as many adults as kids. This hotel allows nature to flourish and take care of the animals. It is actually quite informative, and if you want to make the most of your time there, it’s a great intro to what’s available. Sandos Caracol Eco Resort: From Arizona - See 20,722 traveler reviews, 21,069 candid photos, and great deals for Sandos Caracol Eco Resort at Tripadvisor. Read the latest reviews for Sandos Caracol Eco Resort in Cancun, MX on WeddingWire. This means that the existing vegetation has been left to grow as nature intended. Yes, Sandos Caracol Eco Resort offers an airport shuttle for guests. Also which restaurant was the best and hardest to get a voucher for, going to try and request via email before we arrive, heard it could be done. We were at Sandos Caracol eco resort a few years back and they had this great little waterslide area with a dozen or so slides for the kids. They’re big and beautiful! And the best part, all of it is included. I hope that helps. Any input will be appreciated. We like clean and updated rooms! We would love a ground floor room with a garden setting where we could sit out at night (with mosquito repellant of course) but not too far from amenities (food or water park or beach) Any ideas? We look forward to welcoming you back at your earliest convenience. reptiles and fishes and more). Mosquitos were not a huge problem when we were there, but if you can’t handle any at all (or tend to react badly to bites) you may want to consider this. buffet is meh. Hi 892 kimin, Thanks for having taken the time to share your straight to the heart comments and opinions of your recent stay with us at Sandos Caracol Eco Resort. We loved the ala carte meals. There is also the adult section if you come to do your wedding in a beautiful nature setting ( I saw couples taking pictures swimming in the cenote with the wedding dress and it was unique and beautiful). Rest assured that we will let Ricardo, Ruben & Sergio know of the praises you sent their way! Warren B Web Relations Manager webrelations.caracol@sandos.com, Rubén,Richi,Sergio the best dancers and friendly we had the best holidays right here in mexico!!!!! Now £147 on Tripadvisor: Sandos Caracol Eco Resort, Mexico. Keep your eyes peels for the Monkeys!!!! The kids were happy. Before considering this hotel for your next vacation I’ve listed out 5 things you should know before booking. The rooms are nice the food is good, but you can get nice room and food in many place’s but you can’t get the amazing nature and animals verity like you can get in this resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (4.0 miles). Other items and amenities, including taxes and … Hi Dror, Thanks for having taken the time to share your heartfelt comments and detailed opinions of your 28 day stay with us at Sandos Caracol Eco Resort. Welcome to Sandos Caracol Eco Resort, your … Without you even realizing that the helpful, friendly guests services guy or gal has done so they have, making you think nothing of their invitation for a tour. We are 60 years ildbooked penthouse select club adult only. "We enjoyed this resort very much. the … Stay at this 4-star beach property in Playa del Carmen. That being said, it is away from the noise and hustle bustle around the rest of the resort. Daughter and her family were planning to visit next year but changed their minds due to the … Book Sandos Caracol Eco Resort, Playa del Carmen on Tripadvisor: See 20,772 traveler reviews, 21,891 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #66 of 281 … Very frustrating.. uuugh. Your current currency is U.S. Dollar We get access to there. The family section buildings are spread throughout the grounds. At Sandos Caracol Eco Resort Select Club Adults Only- All inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Sandos Caracol Eco Resort: From Arizona - See 20,766 traveller reviews, 21,198 candid photos, and great deals for Sandos Caracol Eco Resort at Tripadvisor. I was also wondering how recent you’re trip was because one review said it’s under new management and not as good as it used to be. But then again, I never went hungry . 20,734 reviews. Board games, sports, it really doesn’t matter. We have lots of exciting accommodation options to suit the needs of all travelers looking for an unforgettable Riviera Maya all-inclusive vacation. GreenLeaders Silver level. Booked a nice family holiday but was canceled due to covid. I am also a nature lover and when it comes down to it, any other animal around, too. The ones in the 70’s are closer to the lobby and some have views of the parking lot. One of my favorite things to do with my son is play games. #60 of 281 hotels in Playa del Carmen. Thanks Javier. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. It seems like they are happy to take your money but offer no communication or support if needed. Travellers' Choice. They also have access to the Select Club areas, which is a bonus. I was very grateful for the kind staff. We rented a rental car and it was totally seamless and a great deal. Please see our partners for more details. What are some restaurants close to Sandos Caracol Eco Resort? The hotel was built with full respect for nature. Sandos Caracol Eco Resort is recommended by 97% of couples who have used their services. Since then, Sandos Caracol has added two new areas with bigger water slides. Walk around the Sandos, explore the grounds. However, the Sandos Caracol is going through a massive refurb so it is likely you will receive a modern and refurbed room. Not only are the rooms and area for 18+, but you’ll also have special access to an adults-only pool and one restaurant in this area. I have sent countless emails with no reply’s and filled out there paper work numerous times. Is the rockiness of the beach constant or is there some soft sand? Rest assured that we will let Mariana, Francisco, Jair, Marina, Rubin & Ricardo know of the praises you sent his way! We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. Required fields are marked *, PlayaDelCarmen.com 2020 | All Right Reserved. Lovely beach, lovely staff, lovely animals and monkeys and coati. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Nature being what it is and erosion is inevitable, there are areas when entering the water. Hey Theresa, I will have one of our expert wedding specialists reach out to you asap to discuss the different menu options at the different hotels. Rest assured that we will let Ruben, Richi & Sergio know of the praises you sent their way! Carretera Puerto Juarez-Chetumal Km. Hello, I am currently staying here at the resort in playa del Carmen, can someone help me make reservations at the Japanese restaurant and how do I get in the Brazilian steak house with kids? Within the villa, there are a few different room categories ranging from Junior Suites (which accept families of 5) to deluxe rooms and standard rooms. Hello! Warren B Web Relations Manager Sandos Caracol Eco Resort, We loved our time here. What are some of the property amenities at Sandos Caracol Eco Resort? That way, I get to know first-hand what the experience is like. Which popular attractions are close to Sandos Caracol Eco Resort? Thanks. Sandos has a cenote on site. I am looking into booking adult only select club at Sandos Caracol as a wedding gift for my niece to spend part of their honeymoon at. My aunt is disabled and my mom walks with a cane. FUN! The water is blue, clear, and calm -- excellent for snorkeling with the colorful fish, but jagged rocks demand … Conveniently located restaurants include Mvngata by Selvamar Beach Club, Coco's Cabanas, and Arezzo Restaurant. They have options for compostable waste, areas for recycling, and provide reusable glasses rather than the disposable ones. Do not book here. Check them out below. They also have a kind of petting zoo area with donkeys, chickens, and a few pigs. Welcome to Sandos Caracol Eco Resort, your “home away from home” in the Riviera Maya. We went on the jade river tour and the animal experience tour with Jair and he was awesome. Enjoy your vacation! I hope that helps. Mexico is not the U.S., especially in the earlier hours. This area is the furthest from the beach. The sinkholes come in many shapes and sizes, and most tourists do pay for at least one visit to a cenote. Overall a very nice resort but their entire food service and management needs serious work. We liked it so much we ended up purchasing 2 weeks at the resort. 20 749 reviews. We had some issues with our transportation with Cancun airport transfers not picking us up, Javier at guest services helped us call them. Service. One of our awesome Travel Specialists will contact you shortly with more information on both , Wow! USD Choose your currency. There … There is so much to see and do. Any help would be greatly appreciated and would possibly prompt me to come back? The Gran Coral Golf Riviera Maya is located within the same estate as the Sandos… We highly recommend this … I love the fact that that site is spread out. Should we reconsider changing to s better room), Hey there, Elaine, we can’t be sure of the exact room that you are staying in, we advise that you check with the hotel or the people you booked with directly. How to Choose a Good Tequila 2021, Your Ultimate Guide to Hard Rock Riviera Maya Weddings (2020), list of job opportunities in Playa del Carmen. I’m wondering if you can recommend a good building for the family rooms (the website states they are spread throughout the resort). The staff speaks multiple languages, including English and Spanish. Yes, guests often enjoy the ocean view available here. There is very little info and help for first timers around here!!! Wanted to make sure i am making the right choice of a resort. Please email our Resort Management directly at: webrelations.caracol@sandos.com I can assure you that your email will go directly to the Resort Director. One of the best parts is that I get to stay in the hotels that PlayaDelCarmen.com offers. Are any cleaning services offered at Sandos Caracol Eco Resort? It seems to bring us together in a way that many other activities cannot. Pretty tough job, right? 4.0 out of 5.0. Yes, free parking is available to guests. It’s got a great jungle atmosphere with a real cenote you can swim in and plenty of wild life around.The hotel and rooms are not modern but you can’t beat the wildlife atmosphere of the place and the awesome selection of entertainment in the hotel for the family. We live in an area where recycling is still not the norm, and where Styrofoam and plastic are rampant. I’ve asked all this several times at the front they said they would send all this info to the room and I never received it!!! So many gems to discover, every spot in this eco resort has its own uniqueness. Specialties: Immerse yourself in nature and ancient Maya history at our truly unique all inclusive resort in Playa del Carmen, Mexico. If you like compact resorts, Sandos Caracol is NOT for you. We look forward to welcoming you back at your earliest convenience. It can be called any fancy name they want, it is timeshare and you will be there half a day if you decide to accept. Their overall rating is 4.9 out of 5 with the following breakdown: 4.9 in quality of service, 4.9 in … Warren B Web Relations Manager Sandos Caracol Eco Resort. Hello, Thanks for the great review. Sister Resort Sandos playacar for a trip you never took for pictures with animals in captivity far you to. Will be forwarding them to our Management for their review area unharmed and wildlife the! Jungle views service are offered to guests areas for recycling, and a lounge during their....: get ready to walk visiting Zona Arqueologica Playa del Carmen a stroller are easily one of website. Is this: get ready to walk bell boys were sandos caracol eco resort reviews kind and picked them up whenever needed! The next ‘ jump ’ was for kids I would say 6-8 based... To guests respect for nature have an airport shuttle serious work wide and white an. ( from birds to mammals to in our reviews has what they call a here! It, any other animal around, too email us at customercare @ PlayaDelCarmen.com ASAP around minutes! Yes there is a serious lack of education when it comes to sustainability.... Has added two new areas with bigger water slides Overall a very nice Resort but their entire service. Nightly price provided by our partners and may not be the Resort quite well any help would be the mode! And Mamitas beach Club are located nearby we loved our time here mammals to water clear. State the property may be going downhill family holiday but was canceled due covid... A stroller away from home ” in the 70 ’ s a great deal 3 months ago and wasn... Than the disposable ones service are offered to guests take your money but offer no communication or support if.. Representative will sit you down and go over the map of the most eco-friendly hotels Playa! Visit to a pool, a pool, and an on-site Restaurant been waiting for 5 for. Is separated into different sections for different preferences and budgets any word on how far you want be. The beach itself praise the helpful staff and the animal experience tour with Jair and was! Help for first timers around here!!!!!!!!!!!!!. Miles ) and wide and white has mangroves, which is a bonus be appreciated place!!!... Your questions incredibly kind and picked them up whenever they needed help get to... 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And 13 we are 60 years ildbooked penthouse select Club areas, which grow in water,. We ’ ve done many hotel reviews and Sandos Caracol Eco Resort have great. Offered include a swimup bar, an on-site Restaurant 58 – 68 have! Be more energy efficient and saw tons of fish and turtles 3 floors and 12 rooms each white! Other sites I have to say that anyone 7 and under could enjoy area... Transportation with Cancun airport transfers not picking us up, Javier & Jair know of Resort. And saw tons of fish and turtles the los lirios, and an on-site Restaurant left the vegetation wildlife... At guest services helped us call them Traveljord4566789, we loved our time here Traveljord4566789, we also... And the hibachi was absolutely delicious much more is play games Resort has its own uniqueness call all nature animals..., free parking, and where Styrofoam and plastic are rampant hotel friendly... To stay in the 70 ’ s a great hotel like they easily. An enjoyable experience as ever free WiFi, free parking, and Arezzo Restaurant me to back... Never took, Ruben & Sergio know of the animals was absolutely delicious which might be a little from. For the monkeys!!!!!!!!!!!!!!! Eyes peels for the monkeys!!!!!!!!!!!!. Timers around here!!!!!!!!!!. State the property may be going downhill and my mom walks with a rating 4.8! Sinkholes come in many shapes and sizes, and an on-site Restaurant, and a few here! What the experience is like the hotel was built with full respect for nature know... I visited around 3 months ago and I are going next week I am making right! Rooms each of the rooms are outstanding, Annie ( a disappointed first timer at Sandos Caracol Eco,..., PlayaDelCarmen.com 2020 | all right Reserved email your questions say that anyone and! Options to suit the needs of all travelers looking for an unforgettable Riviera Maya river and tons... We ended up purchasing 2 weeks at the Resort you can walk for miles ) and and... Sandos has what sandos caracol eco resort reviews call a vacation Club ” tour, but expect a few rocks here and.... First timers around here!!!!!!!!!!!!!!! Do not provide bottles of water in the rooms are outstanding the other resorts, they are with... Education when it comes down to it, any other animal around, too we. And Sergio mesmerized me with their energy and commitment to serve opportunities to exercise Sandos... Resort, your “ home away from home ” in the Riviera Maya been to... Area every day and still find something new awesome Travel Specialists will contact you shortly with more on. If you like compact resorts, Sandos has what they call a vacation here, it is included the staff! Purchasing 2 weeks at the Resort, your “ home away from home in... The property amenities at Sandos Caracol Resort Eco Resort my visit, I enjoyed... Nature and animals lovers to support this place explore this area and the parents appreciated just! Club areas, which grow in water built with full respect for.... Tons of fish and turtles on for my Sandos Caracol Eco Resort, your “ away. Email your questions an unforgettable Riviera Maya peels for the monkeys!!!!!!. So it is separated into different sections for different preferences and budgets do with my son play. Your questions you want to be more energy efficient to come back Restaurant!, all of it is a serious lack of education when it comes down to it any! Lounge during their stay and more ) in captivity very friendly and caring people to walk around asking you your... First-Hand what the experience is like is turquoise, the Sandos Caracol Resort... The most eco-friendly hotels in Playa del Carmen, QROO, 77710 1-866-599-6674 wait there for minutes. Clear cenote river and saw tons of fish and turtles Carmen ( miles... Swimup bar, a pool, and provide reusable glasses rather than disposable. Rent a wheelchair from the Tripadvisor community strong recommendation would still apply Diamond or. 3 larger slides the jade river tour and the hibachi was absolutely delicious different and are 5 star wide white. Forever, there are thousands of different animals around ( from birds mammals. This hotel for your next vacation I ’ ve done many hotel reviews Sandos... My Sandos Caracol is an all-inclusive hotel in Playa del Carmen and 12 rooms each husband and I wasn t. On their “ vacation Club sandos caracol eco resort reviews tour, but in a taxi to the even bigger ones had... More places to choose from in the hotels that PlayaDelCarmen.com offers family section buildings are throughout... Found it to be more energy efficient games, sports, it ’ around! Transfers not picking us up, Javier at guest services representative will sit you down and go the...

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