Windshield cracking, electrical system and steering issues among the top complaints received by the NHTSA from vehicle owners Subaru is long a leader in reliability and consumer satisfaction, so one would think the 2020 Subaru Forester would impress the same way. One problem related to windshield has been reported for the 2020 Subaru Impreza. Their focus is on safety-related issues. Here is what one NHTSA review states. Both the Leon and Powell cases were consolidated into one class-action covering roughly 2.5 million vehicles: Unfortunately the Ascent was dropped from the list. December 25, 2019 — A Subaru windshield lawsuit alleges the glass chips, cracks and breaks within weeks or a few months of purchasing these vehicles. 2020 Subaru Forester windows / windshield problems with 3 complaints from Forester owners. Many believe this is due to a design switch to 'acoustic glass.' The glass is thin (2 layers sandwiching a thin film for noise reduction) and brittle resulting in the exterior layer cracking easily. Or resting in a garage overnight. The first complaint was filed in October 2019 by Christine Powell and the other complaints followed in courts in California and New Jersey. Owners want compensation from Subaru because windshield replacements come wi… Read More 2020 Subaru Forester Problems and Top Issues – Is Your Car A Lemon? According to Subaru, vehicle owners "lack any factual allegations relating to a manufacturing defect.". After the $1300.00 replacement by Subaru in June 2019, it cracked again in February 2020. Or to cars that are just sitting at a stoplight when the crack forms. In addition to those dismissals, the judge dismissed implied warranty claims made by two plaintiffs because those Subaru owners weren't in "strict vertical privity" with Subaru. We use cookies to analyze & improve your experience, & to personalize content and ads. However, the judge says just because the allegations could involve design defects, it's not enough to defeat claims at the motion to dismiss stage. In this windshield case, the judge found dismissal at this stage would be premature. Which is a problem for the case's credibility because Subaru used multiple windshield suppliers over that period of time. The Subaru Windshield Defect Class Action Lawsuit is Powell v. Subaru of America Inc., Case No. Of course, that could just mean they were all incompetent but that is up to a judge now. Since the extended warranty was offered to just a couple 2015 models, Subaru has faced multiple lawsuits regarding their outright refusal to cover the cost (and related costs) of numerous windshield replacements in newer models. The most recently reported issues are listed below. Having an Issue with Eyesight on my 2020 Forester. But as it didn't dry, I realized the windshield had cracked. The 2020 Subaru Outback has 7 NHTSA complaints for the visibility:windshield at 4,557 miles average. It's pretty common for class action lawsuits to arise because of vehicle defects. Reference to my purchase of 2021 Crosstrek on Nov 2020. For general information regarding recalls, please contact the Subaru Customer Service team. CarComplaints.com ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. The case specifically mentioned the 2017-2019 Forester and Outback. The number one most common problem is related to the vehicle's visibility with 122 problems. California consumers may exercise their CCPA rights here. Example: "Bad Brakes", "Toyota Recall", etc. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. Because I have the Eyesight feature, I cannot replace the glass with aftermarket glass. The Subaru windshield lawsuit alleges three potential causes of why the windshields may crack, chip or break. If you previously had the front passenger-side airbag inflator replaced in your Subaru (due to the Takata Airbag Inflator Recall) and have recently received a second recall notice for this same part, it is because the initial replacement was an interim “like-for-like” repair, using a newer version of the same airbag, until updated inflators were made available to Subaru. Subaru owners may contact Subaru customer service at 1-844-373-6614. Subaru also offered reimursement options for owners who had previously paid for repairs, but eligibility requirements made it nearly impossible to receive full reimbursements. The plaintiffs are represented by Carlson Lynch, LeVan Law Group, Moon Law APC, and Freed Kanner London & Millen. Subaru argues those potential causes are design-related decisions that involve no failure to manufacture the windshields correctly. If you continue to use this site, you consent to this use of cookies. Common problems of the 2020 Subaru Forester. A California plaintiff purchased a used 2017 Subaru Outback in 2019, but a small pebble allegedly hit the windshield and caused a small chip in the glass. December 30, 2020 — UPDATE: On March 6, 2020, Subaru asked a judge to dismiss a class action lawsuit claiming the windshields in some Subaru vehicles crack during normal use. Have a car complaint to add? Recalls issued prior to February 1998 are not included in search results. Since 2015 there has been a surge in complaints about Subaru windshields that crack spontaneously. Please also check out the statistics and reliability analysis of the 2020 Subaru Outback based on all problems reported for the 2020 Outback. Although all express warranty claims are dismissed as to Subaru Corporation, Subaru argues all express warranty claims fail as a matter of law because the new vehicle limited warranty explicitly covers defects in material or workmanship, but not design defects. The most recently reported issues are listed below. It has to be OEM glass from the dealership. Upon entering the vehicle at 11:50 am on 12/29/2019, it was obvious that the windshield had cracked overnight. The windshield lawsuit was filed in October 2019 and amended in November 2019. So while it may not be a problem in every year yet, it's worth looking out for. In TSB #12-192-15R, Subaru acknowledged that the "ceramic materials used for the black-colored printed perimeter combined with the silver-colored material used for the wiper deicer portion of the windshield glass" is the root cause of many windshield failures. The added layers of soundproofing can make a significant improvement to reducing wind, tire, and other outside noise while driving. The vehicle was taken to bob rohrman Subaru (1600 s creasy ln, lafayette, in 47905) and was informed by the dealer to take the vehicle to safelite auto glass. Chances are you've probably heard a rock hitting your windshield hard enough to crack it at some points. Another possible explaination is the thickness of the windshield glass itself. According to the judge, all Magnuson-Moss Warranty Act claims are dismissed because jurisdictional requirements demand 100 named plaintiffs be listed on a class action and the number of named plaintiffs on the Subaru class action is far below 100. The plaintiff argued that it was Subaru's switch to "acoustic glass" that is to blame for the multitude of failures. (May 2019 – June 2020) Hello. They also refused to reimburse anyone who used a 3rd party, like companies their insurance might have suggested, if the company didn't replace the windshield with OEM glass. 1:19-cv-19114-NLH-JS, in the U.S. District Court for the District of New Jersey. Add your complaint here, about any vehicle. They also claim the cases are too broad and consist of "two different design generations of four of those five models." During a warranty extension to 2015 and early production 2016 Legacy and Outback vehicles, Subaru explained that certain compounds used to adhere the deicer to the lower portion on the windshield created a situation where "the glass become more susceptible to cracking following a minor wound" due to some outside force. I didn't see or hear anything hit it. ... Hopefully it goes through quickly without any problems. Too Many Subarus Suffer From Spotaneously Cracked Windshields, sued Subaru for dfective windshields in Forester and Outback vehicles, Subaru Windshield Lawsuit Survives Motion to Dismiss, Another Lawsuits Looks to Expand on Previous Cracked Windshield Suit, Lawsuit Says Forester and Outbacks Have Windshields That Crack Spontaneously. The class action lawsuit claimed the windshields of 2015-2016 Subaru Outback and Legacy models “contain one or more design and/or manufacturing defects that cause the windshield … Subaru recalls over 250k cars that could lose power while driving. The 2019 Subaru Forester was less than a week old. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. 2020 Outback Windshield Issues. The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. 2020 Subaru Crosstrek Problems and Top Complaints – Is Your Car A Lemon? CarComplaints.com : Car complaints, car problems and defect information Latest News ... 2015-2019 Gen 4: 2010-2014 Problems & Maintenance General Discussions Gen 3: 2005-2009. Any guidance would be appreciated. The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits. 187 problems have been reported for the 2020 Subaru Forester. Subaru offered a "quality assurance" program by extending the windshield warranty from 3 years/36,000 miles to 5 years/unlimited mileage for 2015 and early-production 2016 Legacy and Outback vehicles. All of which is to say, you need to get it replaced quickly. The judge says courts have ruled in various ways, some which found dismissal appropriate, and some which found dismissal for standing to be premature at this stage. First is the alleged combination of ceramic materials for the black-colored printed perimeter with silver-colored material used for the wiper deicer portion of the windshield. The contact stated that after parking the vehicle, he noticed a small crack on the front driver's side windshield. Subaru which added the 2020 model year, as well as the Ascent, Crosstrek, Impreza, and Legacy models. With a 2020 Subaru Outback, owners have to worry about the windshield spontaneously cracking, which affects visibility and safety. In a motion to dismiss, Subaru argues the plaintiffs lack standing to bring claims related to multiple Subaru models because “no Plaintiff has ever owned a Legacy of any model year; a 2017 Crosstrek or Impreza; any 2019 Impreza; or any 2020 Crosstrek, Forester, or Impreza.”. Subaru Outback Forums. The Nationwide Class for this action is all persons or entities who bought or leased a Class Vehicle in the US and (1) suffered a damaged windshield or (2) the Class Vehicle has the original or a placement windshield. According to the judge, the plaintiffs, at this stage, sufficiently plead fraudulent omissions, but the judge did dismiss a claim under the Song-Beverly Act from one plaintiff. According to the Subaru windshield lawsuit, these models were equipped with front glass prone to chip, crack and break. ... Mbmaksymdc10 Jan 14, 2020. And that contacting Subaru for reimbursements has been a "waste of time.". Jump to Latest Follow ... After reading all the other subaru cracked windshield complaints my faith in Subaru no longer exists. The Subaru windshield lawsuit was filed in the U.S. District Court for the District of New Jersey - Powell, et al., v. Subaru of America, Inc. I want to highlight 2 specific points about Subaru Finance. For more information on how we collect and use this information, please review our Privacy Policy. I find there are now at least three class action lawsuits. A build-up of chemicals from scented cleaning products containing silicone can disable the brake light switch in millions of Subaru vehicles. The chip turned into a T-shaped crack over the next five weeks and cost the owner $490 for repairs. Owning a Subaru 3 months... 2 cracked windshields. “The car was parked on 12/28/2019 in perfect condition as new. The plaintiff took her Subaru to a dealership where the windshield was replaced and paid for by the plaintiff and her insurance company. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves. Subaru owners can also call customer service at 1-844-373-6614 to schedule a recall … According to a class-action lawsuit pending in New Jersey’s U.S. District Court, there have been several instances of the Forester’s windshield unexpectedly cracking, causing an “imminent and significant safety hazard” to owners. Check your Subaru vehicle for a recall online here according to VIN, or with the NHTSA. My windshield is covered in a UV resistant 3M film to fight off the 12 summer months in the Florida sun. Maybe you've experienced this problem. are trademarks of Autobeef LLC, All rights reserved. The 2020 Kia Telluride crossover has been the subject of more than 20 complaints to the government agency NHTSA that its windshield cracks very easily. Likewise, dozens of … Windshield cracking, engine and powertrain issues among the top complaints received by the NHTSA from vehicle owners Now that America demands compact sport utility vehicles, the 2019 Subaru Crosstrek has become a popular option. In November 2019, a Wisconsin woman sued Subaru for dfective windshields in Forester and Outback vehicles. Major class action law firms use this data when researching cases. The Subaru replacement windshield allegedly broke for no apparent reason in May 2019 when the vehicle had 15,000 miles on the odometer. An acoustic windshield has more sound dampening capabilities than a normal windshield. CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Maybe you're concerned you will soon. And design problems aren't covered by the warranty. The contact stated he was unaware of what caused the crack. Tl the contact owns a 2020 Subaru Forester. It's a nice improvement but they might not be all they're cracked up to be considering complaints about this problem took a steep turn around the same time Subaru made the switch to acoustic windshields. Tesla Recall For Touchscreens Issued After Feds Intervene, read stories from drivers who praise our work. Our Subaru 2017 Impreza’s windshield cracked around May 2019, while being leased by my son from Subaru in Albany California. Six days after I bought a 2019 Subaru Outback, I noticed a crack developing from the top on the driver's side, close to the middle of the car. The problem intensified with more complaints logged for the 2019 model year. Other owners not covered under the warranty extension have filed a consolidated class-action lawsuit seeking reimbursements for the expensive repairs. But at least you can explain what's going on. No trucks around, and the road was smooth, free of debris. Especially on newer car with only a few thousands miles on the odometer. The recall began January 7, 2020. Subaru Cracked Windshield Class Action Revised Numerous class action lawsuits against Subaru have been compiled into one complaint by consumers who claim their cars’ windshields are prone to crack. The vehicle was taken to glass repair shop and had injected a resin on the glass crack to stop further cracking of the windshield. Second, the windshields allegedly chip and crack because Subaru used “acoustic glass” for the windshields. It's jarring and not a lot of fun. Good for Subaru but it's also probably a much cheaper process than litigation. And that contacting Subaru for reimbursements has been a "waste of time." The deadline for reimbursemnts passed on February 1st, 2016. And finally, the class action alleges problems are caused by the thickness of the windshield glass. There's been a surge in complaints about cracked windshields in Subaru vehicles since their switch to acoustic glass around the 2015 model year. This problem has popped up in the following Subaru generations.Most years within a generation share the same parts and manufacturing process. I thought it was a small streak of water at first. The contact owns a 2020 Subaru Forester. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Owning a Toyota for 15 years.... no cracked or broken windshields. But, according to many owners, the costs don't stop with the glass. July 28, 2020. The contact stated that the windshield was cracked and that the crack extended throughout the length of the windshield. If you own a 2017-2020 Subaru Outback, Forester, Crosstrek, Impreza, Legacy, or 2019-2020 Subaru Ascent model you can file a complaint with the NHTSA, or call 1 … You can also expect them to share the same problems. All systems seem to be active according to the dealership. I found other reports of windshield issues, took the information to the dealer, and they reluctantly replaced the windshield. But five breach of express warranty claims must be dismissed because five plaintiffs don't allege they presented their vehicles to Subaru for windshield repairs. Subaru vehicles tend to get good gas mileage, but glass is heavy and shaving a few pounds off can boost a car's MPG ratings. However, three plaintiffs saw their express and implied warranty claims dismissed. Then the class action lawsuit was consolidated with three other lawsuits, then another lawsuit was added in April 2020. Subaru says the new vehicle limited warranty “require[s] that the vehicle be presented to an authorized Subaru retailer for warranty repairs.”. And all express warranty claims are dismissed as to Subaru Corporation, but the judge says he declines to dismiss implied warranty claims against Subaru at this stage in this litigation. The Subaru Forester is one of Subaru’s top sellers despite its windshield issues. I waited for a Subaru OEM new windshield and that's been fine. A Subaru windshield lawsuit has been partly dismissed after a federal judge ruled several claims made by Subaru owners weren't sufficiently pleaded. CarComplaints.com has complaints about the Subaru vehicles named in the windshield lawsuit. In March of 2020, Subaru asked for a motion to dismiss saying the cases do not allege that Subaru vehicles fail to comply with federal safety standard #205. September 27, 2019 - Approximately 3,500 model-year 2020 Subaru Outback wagons and Legacy sedans are being recalled for an issue with the brake pedal. Recommended Communities. These points were reinforced a few months later in Leon v. Subaru which added the 2020 model year, as well as the Ascent, Crosstrek, Impreza, and Legacy models. December 30, 2020 — A Subaru windshield lawsuit has been partly dismissed after a federal judge ruled several claims made by Subaru owners weren't sufficiently pleaded. The plaintiff argued that it was Subaru's switch to "acoustic glass" that is to blame for the multitude of failures. Subaru has also issued a recall affecting nearly 49,000 2016-2017 Legacy and Outback models. In its motion to dismiss, the automaker says the plaintiffs try to allege the windshields are defectively designed or manufactured. Ten problems related to windshield have been reported for the 2020 Subaru Outback. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. "CarComplaints.com" ®, "Autobeef", "What's Wrong With YOUR Car?" Glass is also expensive and so shaving off a few pounds can also boost the CEO's net worth. Please also check out the statistics and reliability analysis of the 2020 Subaru Impreza based on all problems reported for the 2020 Impreza. Subaru has offered a "quality assurance" warranty extension to certain Outback and Forester owners. Christine Powerr said the windshield defect poses an "imminent and signifcant safety hazard" after she dealt with multiple cracked windshields before her Forester even had 15,000 miles. The Subaru Class Vehicles, or the vehicles in question, include the following: 2017-2020 Subaru Outback; 2017-2020 Subaru Forester The worst complaints are visibility:windshield. Unlike a chipped windshield, where the crack starts from the point of impact and slowly spiders out over time, these cracks are developing quickly and often starting at the bottom of the windshield where the wipers are located. The following chart shows the 16 most common problems for 2020 Subaru Forester. A Wisconsin plaintiff says she purchased a new 2018 Subaru Forester in 2017, but in December 2017 the windshield cracked for no apparent reason. It's a different beast entirely when the cracks form in the windshield spontaneously. Original review: Jan. 23, 2021. I was driving down the road, no one or nothing near me, and I heard a pop. She also pointed out that replacement costs skyrocketed with the recalibration of the EyeSight safety system. However, the plaintiff says she lives several hours from a Subaru dealership and hesitates to spend more money on the windshield. Cracked windshields are expensive enough to replace on their own. This can prevent the brake lights from turning on when pressing the pedal, among other things, and led to a recall of 2.3 million vehicles. And that's not cheap.

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